Custom application development, maintenance and support services 

Our combined custom application development and IT maintenance and support services follow the highest industry standards and help small businesses access reliable, round-the-clock application maintenance and support. We help small businesses meet new goals by ensuring their application development efforts, DevOps, and online support experience no downtime

Custom application development, maintenance and support services

Organizations’ application development and maintenance & support service needs are changing rapidly to accommodate more digitally enabled operational and competitive requirements. Our application development and maintenance services enable the clients to achieve their business goals quickly and efficiently.
Shinetech’s Application Development and Maintenance Services combine application development, application maintenance and support, legacy modernization, and custom solution implementation.
Additionally, we help secure the complete IT infrastructure by implementing globally recognized SSL certificates to ensure websites, apps, and all connected systems are safe to use.

Our application development and maintenance and support service includes:

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Ongoing Application Development

Ongoing development efforts to add more features or enhance existing systems to meet new business needs.

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SLA Driven Production Support

Our industry-standard SLA processes ensure timely actions where support needed to keep your business running smoothly without any interruption.

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Bugs and Problem Tracking

Ongoing development efforts to add more features or enhance existing systems to meet new business needs.

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Application
Re-engineering

We update the technologies and business processes based on the latest industry trends by consolidating, re-engineering, migrating, replacing and automating your IT systems.

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Application
Migration

We plan and execute application migration to new platforms without impacting the current systems.

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Security and Compliance Upgrades

Shinetech developers follow the latest security standards and perform the necessary actions to make your system secure and compliant.

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Proactive In-depth Monitoring

Our monitoring system oversees not only potential infrastructure issues but also business and data level issues. It helps us uncover hidden problems, resolve errors ahead of users, and prevent potential business loss.

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Application Backup and Recovery

Our Service introduces regular system backup and recovery solutions and puts disater recovery scenarios in periodic rehearsals.

Approaches to application development and maintenance and support

Application development with Microservices

By leveraging Agile and DevOps practices, we efficiently develop applications and modernize them with independent, reliable, and secure microservices. Our microservice development approach guarantees that applications are easier to develop and maintain.

Multi–Level Incident Resolution Framework

Our skilled and experienced developers provide Tier 2 and Tier 3 support solutions – including bug fixing, application monitoring and infrastructure maintenance. We offer 24/7 application support services through a global delivery model.

Are you looking for
application development and
support
for your business-
critical applications?

Why Shinetech

Since 2001, we have been providing premium software development services to our clients. Over the years, we have successfully
delivered 1500 + projects. We have built an excellent reputation among our clients by exceeding their expectations in providing quality software and fast delivery.

1) High-quality results from skilled and experienced developers

2) Transparent engagement and
clear communication

3) Self-organized DevOps teams with efficient collaboration

4) Reduced operational cost and improved return on investment

5) On-demand support service for OS and infrastructure upgrades

6) Recommendations for business process improvement

What We Did for Our Clients

Transformed a large online education platform from traditional architecture to Microservices and DevOps.
This transformation allowed the parent company to successfully handle massive user influx during the pandemic, achieving the fastest business growth compared to their competition.
Created a business-level monitoring system for a US high fashion corporation well known in the apparel niche. This monitoring system reduced ticket reports by 90% for this client. Their maintenance and support team also shrank from 10 members to 4 and significantly reduced the client’s long-term costs.

Set up a 24/7 support for a global, multinational US IT company. We support their eCommerce platforms and solve issues reported by users on a global scale. We also provide biweekly multinational system upgrades to ensure all their software is running smoothly and as intended.

Our end-to-end software maintenance and support approach can bring you:

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